DIVISION

GREAT Youth and Families

LOCATION

Malden with travel

HIRING MANAGER

Larissa Diaz

TIME REQUIREMENT

Full-time

About Us

At Housing Families, we are working to achieve housing equity and wellbeing for all. We partner with communities, families, and individuals to ensure housing stability by offering tailored services including temporary and permanent housing, food assistance, counseling and therapy, legal services, and youth programs.

With Housing Families’ continued growth, we now offer services in Malden, Everett, Revere, Chelsea, and Medford, where, since our inception in 1986, we’ve strengthened housing security for over 2,400 families and individuals.

We are looking for those who share in this vision and for skilled, compassionate individuals who share in our agency values of Respect, Caring, Integrity, Growth, and Team Work:

  • Respect – We treat people with dignity.
  • Caring – We show compassion and act thoughtfully.
  • Integrity – We adhere to high standards.
  • Growth – We foster innovation and continuous development.
  • Team Work – We collaborate and celebrate.

Role Purpose & Responsibilities

Purpose

This position will be providing transportation for clients including school aged children, delivering food/supplies to clients and Housing Families’ satellite sites. In this role, the TA2 will work across the organization reporting to the Program Manager.

In the morning, the TA2 will work with the Community Resource Hub and Operations team. Our Hub is a supplemental food program that spans across all Housing Families’ programs and clients. In addition, the TA2 will provide any delivery or transportation support requested by the Operations team.

In the afternoons, the Transportation Associate will work with our GREAT Youth and Families Program (GYFP) After School program where they will assist with transportation of kids to and from program, program needs, and clean up as needed.

Responsibilities

  • Communicate regularly with parents of the children in the program regarding attendance and program cancelations.
  • Help kids on and off of the van and ensure they make it to their scheduled activity.
  • Handle crises as they occur. Provide supportive interventions for difficult interactions with children including fights between children and children unable or unwilling to engage in tutoring.
  • Maintain safe driving practices and ensure that all children arrive safely at their destination and follow the driving route to pick up children as scheduled.
  • Safe operation of Housing Families vehicles and the transportation of program participants to the afterschool program in the 14-passenger van.
  • Ensure van rules are being communicated and followed by van passengers.
  • Communicate with the Program Manager to alert staff of issues, children who do not show, and to estimate arrival time at program facilities.
  • Completes thorough before-and-after trip checks each day and record all information. Records gas level, mileage, and maintenance on designated forms. Cleans out van each day.
  • Work closely with Transportation Associate 1, the HUB staff, interns, and GYFP staff and volunteers.
  • Attend supervision with GYFP Program Manager.
  • Provide backup childcare and tutoring as needed.
  • Manage food at program
  • Help maintain a clean, safe, and tidy program.
  • Assist in facilitating groups and supporting kids when on and off site during programming.
  • Assist with special projects as needed.
  • HUB tasks:
    • Manage the pick-up, delivery and properly store products and other lightweight materials for the CRH and other satellite sites.
    • Help with inventory and assist with other duties at the pantry including organizing and cleaning.
    • Pick-up product for CRH at stores or other food distributors.
    • Perform additional transport and loading duties to support the food pantry program and general Housing Families Operations.

Competencies

We believe that to be successful in this position, it is crucial that the candidate can honestly assess their strengths and determine that they include:

  • Previous experience and passion for working with kids.
  • Patience and a positive attitude.
  • Growth mindset.
  • Reliable, organized, and punctual.
  • Ability to establish and maintain relationships with various individuals including teachers, families, volunteers, and children.
  • Excellent communication (oral and written) and interpersonal skills with proven ability to interact with a diverse range of individuals both in person, virtually and over the phone.
  • Excellent organization, time management and follow-up skills.
  • Responsible and professional conduct that serves as a role model to staff, volunteers, and youth.
  • Ability to set priorities and meet deadlines.
  • Must demonstrate ability to manage multiple priorities simultaneously.
  • Proficiency in Microsoft Excel, Outlook, Word, and understanding of virtual educational platforms such as Google Classroom and Zoom.
  • Investment in non-violent conflict resolution, confronting racism, sexism, and other injustices, and helping children and families heal and grow.

Qualifications/Requirements

Qualifications

Must have experience working with children. Applicants who are bilingual and have experience working with families from diverse backgrounds are encouraged to apply. Knowledgeable of trauma-informed practices, youth development and social emotional learning a plus!

Eligibility Requirements

  • Ability to form strong interpersonal relationships with people from diverse backgrounds
  • Must have unrestricted work authorization to work in the United States
  • Must be 18 years or older
  • Must be fluent in English
  • Must be able to pass a Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) background check
  • Must be able to work fulltime 40-hour week as followed.
  • Monday,Tuesdays 11:00am- 7:30pm
  • Wednesdays 12:00pm- 6:00pm
  • Thursdays- 11:00am- 8:00pm
  • Fridays- 12:00pm- 7:30pm

Physical Requirements

  • Must be able to lift up to 30 pounds at a time walking up and down flights of stairs
  • Must be able to sit for prolonged periods of time at a desk while working on a computer

Applications/Compensation

  • Compensation/Hours: $21.54 hour / Full-time Hourly Role
  • Benefits: Eligible for full benefits including Health, Vision, and Dental Insurance, 403B Retirement Plan, Paid Time Off, Tuition Reimbursement
  • Please send a cover letter and resume to: HR@housingfamilies.org
  • Please include “Transportation Associate” in the subject line.
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