At Housing Families, we work with clients to ensure a dignified experience when facing housing insecurity or homelessness. Our unique organization provides emergency family and individual shelter, permanent supportive housing, and housing search and stabilization case management to compassionately create a personalized support plan for homeless assistance.
According to the US Department of Housing and Urban Development, there are over 18,000 homeless individuals in Massachusetts. The state ranks third highest in the nation for homelessness, although it is only the 15th most populous state. Massachusetts’ present homelessness crisis is largely due to a high cost of living, as it is the third least affordable area in the country given the state’s low wages combined with high rents. Though the minimum wage is currently $13.50 per hour, the National Low Income Housing Coalition reports that a wage of $35.52 per hour is needed in Massachusetts to afford a two-bedroom apartment at fair market rent.
individuals experiencing homelessness in MA
are members of families
units of emergency shelter for families and individuals
units of permanent, supportive housing provided to formerly homeless and extremely low-income households
Housing Families operates a variety of homeless assistance programs for families and individuals experiencing homelessness, including emergency shelter and permanent, stable housing. Our holistic housing assistance programs also include customized success plans that may include legal assistance, tutoring, counseling and therapy, food pantry access, and more.
Housing Families’ family shelter is a referral only program through the Department of Housing and Community Development (DHCD), meaning that families are placed in our shelter by DHCD.
Housing Families takes pride in ensuring a dignified experience for families in our emergency family homeless shelter. We operate 101 apartments throughout Greater Boston, each with a private bath and kitchen, designed for one family to use at a time. Once in our family shelter program, families receive intensive case management, comprehensive housing assistance, mental health counseling services, and assistance in other areas to overcome barriers to securing permanent housing.
Housing Families recognized a need in Greater Boston for additional emergency homeless shelter for individuals, and in 2021 began operating 22 units in Malden. Each private unit has its own bath. Individuals who seek shelter also receive intensive case management, comprehensive housing search assistance, mental health counseling services, substance use and recovery support, and assistance in other areas to support economic growth and overcome barriers to securing permanent housing.
Once families have moved from shelter into their new home, the Housing Families team continues to provide households with case management support. Some seeking homeless help will go on to reside in Housing Families’ Permanent Properties, 70 apartments for formerly homeless, extremely low-income families. Rent is capped at 30% of the household’s income and residents receive ongoing case management services. More than half of these households are served through our Disabled Family Leasing Program, a unique program designed to support families whose head of household has a disability.
We work closely with clients to assess their situation, including needs and challenges, that led them to require housing assistance. Our team works closely with clients to regain housing stability by connecting them to services and resources, helping develop professional and personal skills, finding community support, and assisting with finding stable housing.
Moving into somewhere permanent is a big sigh of relief for us. We have been homeless for just about three years and this has marked our seventh move. I can’t explain how good it feels to call somewhere home.
My case worker helped me navigate the state paperwork and housing applications, and we have been living on our own for ten years…I thank God every day that there was an agency like Housing Families to help us in our time of need.