Clinical Programs


Malden with local travel


Elizabeth Kia



Role Purpose & Responsibilities


Clinician will support individuals and families, most of whom are low-income and have a history of complex trauma. In this role you will provide thorough assessment, develop individualized service plans, employ a wide range of treatment modalities (eg. psychotherapy, cognitive behavioral therapy, trauma focused CBT, Solution Focused Therapy), utilize engagement skills to maintain both short and long-term relationships with clients, identify resources, complete referrals to outside agencies, and consult with collaterals to enhance service delivery.


  • Develop relationships with families who are identified/referred through the clinical department.
  • Collaborate with clients to develop service plans, with outcomes varying dependent on client needs and goals.
  • Provide therapeutic sessions, referrals, and other case management tasks as needed.  The frequency of meeting and duration of therapeutic relationship will vary on a case-by-case basis.
  • Manage case load consisting of individual clients, therapeutic groups, couples/dyadic sessions, family therapy sessions, and intern supervision if appropriate – with a max case load of 15.
  • Collaborate closely with the Clinical team, other Housing Families programs/staff, and outside providers as needed to ensure holistic, thorough, and sustainable service delivery.
  • Work through a strength based and trauma informed lens.
  • Complete all necessary paperwork and documentation in adherence to the Clinical Timeline for each client.
  • Provide crisis management for clients during work hours, as needed.
  • Work with clients to safety plan by identifying supports they can access after hours, as needed.
  • Maintain appropriate therapeutic boundaries with clients.
  • Adhere to all Housing Families Protocols and Policies.
  • Attend weekly supervision with the Clinical Director.
  • Utilize time management skills to organize individual schedule.
  • Work collaboratively with staff, volunteers, and interns.
  • Serve as a mentor for counseling interns and attend case reviews to provide support and supervision.
  • Be available for consultation with case managers, clinicians, and clinical interns.
  • Supervise and support in group supervision for the clinical interns.
  • Provide open office hours for clinical consultation at Housing Families Housing Programs.
  • Collaborate with the clinical team to provide support to staff as they debrief critical incidents.
  • Collaborate and support the G.R.E.A.T Youth and Families Program staff and clients on an as needed basis.
  • Model DEIB Values to all staff, interns, volunteers, and clients.
  • Participate in All Staff meetings and other identified agency trainings and meetings.
  • Help with special projects.


We believe that to be successful in this position, it is crucial that the candidate can honestly assess their strengths and determine that they include:

  • Experience and love of working with individuals and families or all ages.
  • Patience and a positive attitude.
  • Growth mindset.
  • Reliable, organized, and punctual.
  • Ability to establish and maintain relationships with various individuals including collaterals, families, volunteers, and clients.
  • Excellent communication (oral and written) and interpersonal skills with proven ability to interact with a diverse range of individuals both in person, virtually and over the phone.
  • Excellent organization, time management and follow-up skills.
  • Responsible and professional conduct that serves as a role model to staff, volunteers, and youth.
  • Ability to set priorities and meet deadlines.
  • Must demonstrate ability to manage multiple priorities simultaneously.
  • Proficiency in Microsoft Excel, Outlook, Word, and understanding of virtual educational platforms such as Teams and Zoom.
  • Investment in non-violent conflict resolution, confronting racism, sexism, and other injustices, and helping children and families heal and grow.


  • Masters’ degree in social work, mental health counseling, or related field
  • Working towards post graduate licensure
  • LICSW or LMHC preferred
  • Prior experience working with low-income individuals and families required
  • Prior experience in a supervisory position
  • Proficiency with Microsoft Word, Excel, and Teams
  • Excellent communication and engagement skills
  • Attention to detail and time management skills
  • Possess knowledge of domestic violence, trauma and trauma informed care, and substance use dependencies.
  • Fluent in English

Desired Characteristics

  • Must be able to hear and incorporate feedback quickly
  • Ability to empathically de-escalate emotional reactions
  • Possess critical thinking, assessment, problem solving and negotiating skills
  • Ability to remain calm and responsive during crisis.
  • A positive attitude is needed along with the ability to be flexible and adaptable to changes.
  • Detailed, thoughtful, and thorough
  • Compelling advocacy skills
  • Ability to work with a diverse team and population.
  • Fluent in Spanish, Haitian Creole, Portuguese, and/or Cantonese

Eligibility Requirements

  • Ability to form strong interpersonal relationships with people from diverse backgrounds
  • Must have unrestricted work authorization to work in the United States
  • Must be 21 years or older
  • Must be fluent in English
  • Must be willing to travel in the Greater Boston Area and to Housing Families Shelters/program site for clinical meetings, sessions, and supervision.
  • Must be able to work 40 hours per week and adapt schedule to meet the needs of individual clients and program requirements.
  • Must be able to pass a Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) background check

Physical Requirements

  • Be willing to move program supplies and equipment.
  • Be willing to remain in a stationary position for a prolonged period of time.


  • Compensation/Hours: starts at $60,000– Salaried Exempt in person role working Mon-Fri 9a -5p, with flexibility in their schedule to shift hours to later afternoons depending on the need of the client.