Clinical Programs


Malden with local travel


Elizabeth Kia



About Us

At Housing Families, we are working to achieve housing equity and wellbeing for all. We partner with communities, families, and individuals to ensure housing stability by offering tailored services including temporary and permanent housing, food assistance, counseling and therapy, legal services, and youth programs.

With Housing Families’ continued growth, we now offer services in Malden, Everett, Revere, Chelsea, and Medford, where, since our inception in 1986, we’ve strengthened housing security for over 2,400 families and individuals.

We are looking for those who share in this vision and for skilled, compassionate individuals who share in our agency values of Respect, Caring, Integrity, Growth, and Team Work:

  • Respect – We treat people with dignity.
  • Caring – We show compassion and act thoughtfully.
  • Integrity – We adhere to high standards.
  • Growth – We foster innovation and continuous development.
  • Team Work – We collaborate and celebrate.

Role Purpose & Responsibilities


Clinician will support individuals and families, most of whom are low-income and have a history of complex trauma. In this role you will provide thorough assessment, develop individualized service plans, employ a wide range of treatment modalities (eg. psychotherapy, cognitive behavioral therapy, trauma focused CBT, Solution Focused Therapy), utilize engagement skills to maintain both short and long-term relationships with clients, identify resources, complete referrals to outside agencies, and consult with collaterals to enhance service delivery.


  • Develop relationships with families who are identified/referred through the clinical department
  • Collaborate with clients to develop service plans, with outcomes varying dependent on client needs and goals
  • Provide therapeutic sessions, referrals, and other case management tasks as needed. The frequency of meeting and duration of therapeutic relationship will vary on a case-by-case basis
  • Manage case load consisting of individual clients, therapeutic groups, couples/dyadic sessions, family therapy sessions, and intern supervision if appropriate – with a max case load of 15
  • Collaborate closely with the Clinical team, other Housing Families programs/staff, and outside providers as needed to ensure holistic, thorough, and sustainable service delivery
  • Work through a strength based and trauma informed lens
  • Complete all necessary paperwork and documentation in adherence to the Clinical Timeline for each client
  • Provide crisis management for clients during work hours, as needed
  • Work with clients to safety plan by identifying supports they can access after hours, as needed
  • Maintain appropriate therapeutic boundaries with clients
  • Adhere to all Housing Families Protocols and Policies
  • Attend weekly supervision with the Clinical Director
  • Utilize time management skills to organize individual schedule
  • Work collaboratively with staff, volunteers, and interns
  • Serve as a mentor for counseling interns and attend case reviews to provide support and supervision
  • Be available for consultation with case managers, clinicians, and clinical interns
  • Supervise and support in group supervision for the clinical interns
  • Provide open office hours for clinical consultation at Housing Families Housing Programs
  • Collaborate with the clinical team to provide support to staff as they debrief critical incidents
  • Collaborate and support the G.R.E.A.T Youth and Families Program staff and clients on an as needed basis
  • Model DEIB Values to all staff, interns, volunteers, and clients
  • Participate in All Staff meetings and other identified agency trainings and meetings
  • Help with special projects


We believe that to be successful in this position, it is crucial that the candidate can honestly assess their strengths and determine that they include:

  • Experience and love of working with individuals and families or all ages
  • Patience and a positive attitude
  • Growth mindset
  • Reliable, organized, and punctual
  • Ability to establish and maintain relationships with various individuals including collaterals, families, volunteers, and clients
  • Excellent communication (oral and written) and interpersonal skills with proven ability to interact with a diverse range of individuals both in person, virtually and over the phone
  • Excellent organization, time management and follow-up skills
  • Responsible and professional conduct that serves as a role model to staff, volunteers, and youth
  • Ability to set priorities and meet deadlines
  • Must demonstrate ability to manage multiple priorities simultaneously
  • Proficiency in Microsoft Excel, Outlook, Word, and understanding of virtual educational platforms such as Teams and Zoom
  • Investment in non-violent conflict resolution, confronting racism, sexism, and other injustices, and helping children and families heal and grow


  • Masters’ degree in social work, mental health counseling, or related field
  • Working towards post graduate licensure, LICSW or LMHC preferred
  • Prior experience working with low-income individuals and families required
  • Prior experience in a supervisory position
  • Proficiency with Microsoft Word, Excel, and Teams
  • Excellent communication and engagement skills
  • Attention to detail and time management skills
  • Possess knowledge of domestic violence, trauma and trauma informed care, and substance use dependencies.
  • Fluent in English

Eligibility Requirements

  • Ability to form strong interpersonal relationships with people from diverse backgrounds
  • Must have unrestricted work authorization to work in the United States
  • Must be 21 years or older
  • Must be fluent in English
  • Must be willing to travel in the Greater Boston Area and to Housing Families Shelters/program site for clinical meetings, sessions, and supervision
  • Must be able to work 40 hours per week and adapt schedule to meet the needs of individual clients and program requirements.
  • Must be able to pass a Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) background check

Physical Requirements

  • Be willing to move program supplies and equiptment
  • Be willing to remain in a stationary position for a prolonged period of time

Desired Characteristics

  • Must be able to hear and incorporate feedback quickly
  • Ability to empathically de-escalate emotional reactions
  • Possess critical thinking, assessment, problem solving and negotiating skills
  • Ability to remain calm and responsive during crisis.
  • A positive attitude is needed along with the ability to be flexible and adaptable to changes
  • Detailed, thoughtful, and thorough
  • Compelling advocacy skills
  • Ability to work with a diverse team and population
  • Fluent in Spanish, Haitian Creole, Portuguese, and/or Cantonese


  • Compensation/Hours: $60,000-$65,000
  • Salaried Role–hours may vary depending on needs of client, typically 10a-6p
  • Benefits: Eligible for full benefits including Health Insurance, Dental Insurance, 403B, Retirement Plan, Paid Time Off, Tuition Reimbursement
  • Please send a cover letter and resume to: HR@housingfamilies.org
  • Please include “Clinician” in the subject line