DIVISION

Youth & Family

LOCATION

Malden

HIRING MANAGER

Khalilah Imani Tyre

TIME REQUIREMENT

Full-time

About Us

At Housing Families, we are working to achieve housing equity and wellbeing for all. We partner with communities, families, and individuals to ensure housing stability by offering tailored services including temporary and permanent housing, food assistance, counseling and therapy, legal services, and youth programs.

With Housing Families’ continued growth, we now offer services in Malden, Everett, Revere, Chelsea, and Medford, where, since our inception in 1986, we’ve strengthened housing security for over 2,400 families and individuals.

We are looking for those who share in this vision and for skilled, compassionate individuals who share in our agency values of Respect, Caring, Integrity, Growth, and Team Work:

  • Respect – We treat people with dignity.
  • Caring – We show compassion and act thoughtfully.
  • Integrity – We adhere to high standards.
  • Growth – We foster innovation and continuous development.
  • Team Work – We collaborate and celebrate.

Role Purpose & Responsibilities

Purpose

The Family Liaison will help create relationships and communication with the families involved in the therapeutic after school program for homeless and formerly homeless children. The person will foster an atmosphere of support and cooperation among staff, volunteers, families, and allied organizations, serving as a bridge to build trustful relationships between the program and the home. This position will work in conjunction with the program staff to create a welcoming environment that values parents/guardians as full partners in the development of their children.

Responsibilities

  • Create and continually update Children’s Program schedule, children’s individual schedules, and Van Transport schedule.
  • Create and continually update family contact information, photo releases, and children’s birthdates.
  • Communicate regularly with interns and program staff regarding family information, issues arising with children, as well as cancellations.
  • Communicate regularly with parents of the children in the program regarding attendance and program cancelations.
  • Handle crises as they occur. Provide supportive interventions for difficult interactions with children including fights between children and children unable or unwilling to engage in tutoring.
  • Provide backup childcare as necessary.
  • Contact new families to welcome them, help with scheduling, and build relationships.
  • Maintain regular contact with Case Managers.
  • Oversee Open Houses for program and camp.
  • Provide individual tutoring as necessary.
  • Participate in outreach to families for parenting groups and children’s programming.
  • Coordinate referrals to summer camp programs. Maintain referrals and connections with outside agencies.
  • Track and report use of summer camp funds and vouchers.
  • Track and report children attendance.
  • Complete files and necessary documentation in a timely manner.
  • Work closely with the Van Driver.
  • Provide back-up transportation as needed.
  • Assist with food organization and donations.
  • Help maintain a clean and tidy program.

Qualifications / Requirements

Must have experience working with children, and also be bilingual in Spanish and English. Applicants who have experience working with families from diverse backgrounds are encouraged to apply.

Eligibility Requirements

  • Must be able to pass a CORI/SORI background check.
  • Must have valid driver’s license.
  • Must be willing to work 40 hours per week year round: Monday through Thursday 11 am -7:30 pm, Friday 12- 6 pm during the public school year; summer hours to be negotiated based on camp needs.
  • Must be willing to attend field trips during school breaks.
  • Must have unrestricted work authorization to work in the United States.
  • Must be 18 years or older.
  • Must be fluent in English and Spanish.

Desired Characteristics

Open to feedback. Strong verbal and written communication. Ability to empathically de-escalate emotional reactions. Critical thinking, analytical, problem solving and negotiating skills. Ability to remain calm and responsive during crisis. A positive, “can do” attitude. Flexible and adaptable to changes. Detailed, thoughtful, and thorough.

  • Experience and love of working with children.
  • Patience and a positive attitude.
  • Growth mindset.
  • Willingness to work well with families from diverse backgrounds.
  • Excellent verbal and written communication skills.
  • Ability to take independent initiative, while committing to collaboration.
  • Ability to employ tact, diplomacy, and sound judgement in dealing with sensitive issues and challenging situations.
  • Strong organizational skills.
  • Proficient in the Microsoft Office suite.
  • Ability to leverage (and when needed learn) technology and software applications to create reports, maintain records and provide data.
  • Openness to learning and willingness to ask questions and receive feedback.
  • Ability to stay calm in crisis and multitask effectively.
  • Comfortable managing and engaging groups of children.
  • Punctual and reliable.
  • Interest in non-violent conflict resolution, confronting racism, sexism, and other injustices, and helping children and families heal and grow.

Applications / Compensation

  • Interested candidate must submit a resume and cover letter to kimanityre@housingfamilies.org or fax to 781-322-9292 attention Khalilah Imani Tyre.
  • Compensation: $45K annual, plus competitive benefits.
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