Clinical Programs


Malden with local travel


Elizabeth Kia



About Us

At Housing Families, we are working to achieve housing equity and wellbeing for all. We partner with communities, families, and individuals to ensure housing stability by offering tailored services including temporary and permanent housing, food assistance, counseling and therapy, legal services, and youth programs.

With Housing Families’ continued growth, we now offer services in Malden, Everett, Revere, Chelsea, and Medford, where, since our inception in 1986, we’ve strengthened housing security for over 2,400 families and individuals.

We are looking for those who share in this vision and for skilled, compassionate individuals who share in our agency values of Respect, Caring, Integrity, Growth, and Team Work:

  • Respect – We treat people with dignity.
  • Caring – We show compassion and act thoughtfully.
  • Integrity – We adhere to high standards.
  • Growth – We foster innovation and continuous development.
  • Team Work – We collaborate and celebrate.

Role Purpose & Responsibilities


  • Develop relationships with families who are identified/referred through the clinical department, most of whom are experiencing poverty and trauma.
  • Collaborate with clients to develop service plans, with outcomes varying dependent on client needs and goals.
  • Provide therapeutic sessions, referrals, and other case management tasks as needed.  Frequency of meeting and duration of therapeutic relationship will vary on a case-by-case basis.
  • Collaborate closely with the Clinical team, other Housing Families programs/staff, and outside providers as needed to ensure holistic, thorough, and sustainable service delivery.
  • Work through a strength based and trauma informed lens.
  • Complete all necessary paperwork and documentation in adherence to the Clinical Timeline for each client.
  • Provide crisis management for clients during work hours, as needed.
  • Work with clients to safety plan by identifying supports they can access after hours, as needed.
  • Maintain appropriate therapeutic boundaries with clients.
  • Adhere to all Housing Families Protocols and Policies.
  • Attend weekly supervision with the Clinical Director.
  • Utilize time management skills to organize individual schedule.
  • Work collaboratively with staff, volunteers, and interns.
  • Serve as a mentor for counseling interns and attend case reviews to provide support and supervision.
  • Model DEIB Values to all staff, interns, volunteers, and clients.
  • Participate in All Staff meetings and other identified agency trainings and meetings.
  • Be available for consultation with case managers, clinicians, and clinical interns.
  • Supervise Master’s Level Clinical Interns.
  • Provide open office hours for clinical consultation at Housing Families Shelters.
  • Collaborate with the clinical team to provide support to staff as they debrief critical incidents.
  • Help with special projects.

We believe that to be successful in this position, it is crucial that the candidate is able to honestly assess their strengths and determine that they include:

  • Experience and love of working with individuals and families or all ages.
  • Patience and a positive attitude.
  • Growth mindset.
  • Reliable, organized, and punctual.
  • Ability to establish and maintain relationships with various individuals including collaterals, families, volunteers, and clients.
  • Excellent communication (oral and written) and interpersonal skills with proven ability to interact with a diverse range of individuals both in person, virtually and over the phone.
  • Excellent organization, time management and follow-up skills.
  • Responsible and professional conduct that serves as a role model to staff, volunteers, and youth.
  • Ability to set priorities and meet deadlines.
  • Must demonstrate ability to manage multiple priorities simultaneously.
  • Proficiency in Microsoft Excel, Outlook, Word, and understanding of virtual educational platforms such as Teams and Zoom.
  • Investment in non-violent conflict resolution, confronting racism, sexism, and other injustices, and helping children and families heal and grow.


  • Masters’ degree in social work, or related field
  • LMHC and LCSW required
  • LICSW preferred
  • Prior experience working with low-income individuals and families required
  • Prior experience in a supervisory position
  • Proficiency with Microsoft Word, Excel, and Teams
  • Excellent communication and engagement skills
  • Attention to detail and time management skills

Eligibility Requirements

  • Must be able to pass a CORI/SORI background check.
  • Must have a valid driver’s license and reliable transportation
  • Must have LCSW or LMHC
  • Must be willing to travel in the Greater Boston Area and to Housing Families Shelters for clinical meetings and supervision.
  • Must be able to work 40 hours per week and adapt schedule to meet the needs of individual clients.
  • Ability to form strong interpersonal relationships with people from diverse backgrounds (students, families, staff, teachers, volunteers, etc.).
  • Knowledgeable of trauma-informed practices
  • Must have unrestricted work authorization to work in the United States.
  • Must be 21 years or older.
  • Must be fluent in English.

Physical Requirements

  • Must be able to lift up to 15 pounds at a time.
  • Must be able to sit for prolonged periods of time at a desk while working on a computer.

Desired Characteristics

Must be able to hear and incorporate feedback quickly; ability to empathically de-escalate emotional reactions; possess critical thinking, assessment, problem solving and negotiating skills; ability to remain calm and responsive during crisis. A positive, “can do” attitude is needed along with the ability to be flexible and adaptable to changes. Detailed, thoughtful, and thorough; compelling advocacy skills; ability to work with a diverse team and population.


  • Compensation/Hours: $70,000-$75,000 Salaried Role
  • Benefits: Medical, Dental and Retirement Plan
  • Please send a cover letter and resume to: HR@housingfamilies.org
  • Please include “Clinician” in the subject line.