Pro Bono Legal Services

In 2015, Housing Families reignited the Pro Bono Legal Services Program that had previously been run by Tri-CAP. HFI is proud to be working with the former Tri-CAP staff to continue providing this vital community service.

About Pro Bono Legal Services (Pro Bono)

The Pro Bono team provides legal advice, information, advocacy, referral, and representation to low income residents seeking assistance with civil law problems related to housing, family law, immigration, consumer law, and other matters. The majority of this work is for landlord/tenant issues.

Evictions for nonpayment of rent continue to be an enormous challenge to local households. The Pro Bono staff is knowledgeable about local services which allows them to combine legal work with other existing opportunities for clients.

The Clients

Potential clients are low-income persons or households living in Malden, Everett, Medford, Melrose, or Wakefield.  The program provides a full range of free legal services to clients with incomes at or below 150% of the federal poverty level (e.g. $30,135 for a family of three). Clients with incomes at 175% federal poverty level (e.g. $35,158 for a family of three) are evaluated individually and may be given services depending on the circumstances.

The Staff

Jayna Stafford – Coordinating Attorney – manages the Pro Bono Legal Services Program.  Jayna is a graduate of Boston College Law School and previously worked as a mediator in the Public Protection Bureau at the Massachusetts Attorney General’s Office.

Heather Van Orman – Staff Attorney.  Prior to attending law school, Heather was an AmericCorps service member who worked as a legal services paralegal at the Legal Advocacy and Resource Center.  At Boston College Law School, Heather worked at the Tenant Advocacy Project and the Juvenile Right Advocacy Project.


Pro Bono Legal Services Team

Laura Rosi (Director of Homelessness Prevention and Advocacy), Heather Van Orman (Staff Attorney) and Jayna Stafford (Coordinating Attorney)

56 Massachusetts attorneys are currently on our Pro Bono panel.



Natalika – a Success Story



The Pro Bono Legal Services Program is made possible in part by the following generous supporters: City of Malden, City of Medford, City of Everett, Adelaide Breed Bayrd Foundation, Massachusetts Bar Foundation, and the Boston Bar Foundation.