Join the HFI Family

Housing Families Inc. is an agency that puts a high priority on hiring excellent employees. In order for Housing Families to be successful in providing high quality housing and support services to those in need, we seek employees who are:

  • dedicated to providing quality services every day;
  • passionate about making a positive difference in the world;
  • focused on professional development;
  • excel in working within a fun and supportive team;
  • enthusiastic and flexible in a dynamic work environment with a positive and self-motivated approach to their career.

Housing Families is working remotely and responses may be slower than usual. Thank you for your understanding and patience at this time, and for your interest in working at Housing Families. #StayHealthy

Current Openings

Job Title Direct Care
Contact Laura Hart, HR Administrator
Reports to Onsite Shelter Supervisor
Location Revere and at times Malden, Massachusetts

 

ABOUT US

Housing Families Inc., founded in 1986 by community members concerned about the growing crisis of homelessness, has helped more than 2,400 families make the transition out of homelessness to successfully retain permanent housing. Today, Housing Families is one of the largest and most capable providers of shelter and affordable rental housing in Massachusetts.

 

We provide safe, temporary shelter and quality affordable housing to homeless and at-risk families. We offer individualized supportive services to enrich children’s lives, nurture the potential of each family member, and help families maintain permanent housing.

 

Our vision is a world in which everybody has a place to call home. We are looking for those who share in this vision and for skilled, compassionate individuals who share in our agency values of Respect, Caring, Integrity, Growth, and Team Work:

  • Respect – We treat people with dignity.
  • Caring – We show compassion and act thoughtfully.
  • Integrity – We adhere to high standards.
  • Growth – We foster innovation and continuous development.
  • Team Work – We collaborate and celebrate.

 

RESPONSIBILITIES:  Role Purpose & Responsibilities

Role Purpose

The Direct Care staff will report to the Residential Supervisor and will ensure the shelter is welcoming and safe for volunteers and families in a manner that is consistent with Housing Families values.

 

Responsibilities

  • Greet residents in a friendly, professional manner.
  • Accept and organize donations, follow up appropriately.
  • Communicate shelter rules to clients and enforce rules.
  • Respond to questions and concerns from residents in a professional manner and refer complaints to the appropriate staff.
  • Report any breach of policy or procedure immediately to your supervisor or the Shelter Director.
  • Check to ensure clients have completed their chores, if not completed as scheduled, fill in as necessary and report to Case Managers.
  • Attend and participate in staff meetings.
  • Follow established procedures related to scheduling and staffing issues.
  • Meet weekly with Supervisor and address any job related issues and receive feedback and support.
  • Follow established procedures related to visitors.
  • Maintain all public areas (offices, stairs, hallways, etc.) in a clean orderly manner (including outside).
  • Address emergency situations (electrical outages, storms, violence) as necessary.
  • Follow all agency and mandated guidelines related to security, safety and confidentiality.
  • Review all log entries and new memos posted on a daily basis.
  • Log all relevant information in the appropriate format in daily log.
  • Submit accurate timesheets on a timely basis.
  • Greet, assist, and orient volunteers.
  • Perform other related duties as needed or as directed.

 

QUALIFICATIONS / REQUIREMENTS

Basic Qualifications

  • Demonstrated timely and consistent work history.
  • Strong decision making and interpersonal skills.
  • Ability to walk up and down stairs quickly in an emergency situation.
  • Ability to maintain boundaries and confidentiality.
  • Ability to communicate effectively in English both verbally and in writing.
  • Ability to follow shelter guidelines on safety, handling emergencies, etc.

 

Eligibility Requirements

  • Must be willing to work in Revere and Malden location.
  • Must be able to work flexible schedule including nights and weekends.
  • Must have unrestricted work authorization to work in the United States.
  • Must be 18 years or older.
  • Must have High school diploma or GED.

 

Interested candidates should send a cover letter and resume to hr@housingfamilies.org.

Job Title Janitor/Maintenance Technician
Contact Laura Hart, HR Administrator
Reports to Property Services
Location Based in Malden but does require local travel

 

ABOUT US

Housing Families Inc., founded in 1986 by community members concerned about the growing crisis of homelessness, has helped more than 2,400 families make the transition out of homelessness to successfully retain permanent housing. Today, Housing Families is one of the largest and most capable providers of shelter and affordable rental housing in Massachusetts.

We provide safe, temporary shelter and quality affordable housing to homeless and at-risk families. We offer individualized supportive services to enrich children’s lives, nurture the potential of each family member, and help families maintain permanent housing.

Our vision is a world in which everybody has a place to call home. We are looking for those who share in this vision and for skilled, compassionate individuals who share in our agency values of Respect, Caring, Integrity, Growth, and Team Work:

  • Respect – We treat people with dignity.
  • Caring – We show compassion and act thoughtfully.
  • Integrity – We adhere to high standards.
  • Growth – We foster innovation and continuous development.
  • Team Work – We collaborate and celebrate.

 

RESPONSIBILITIES:  Role Purpose & Responsibilities

Role Purpose

The full-time Janitor/Maintenance Technician, (M-F 9-5pm) reports directly to the Maintenance Superintendent. Under the supervision of the Maintenance Superintendent, provides preventive and ongoing maintenance services for 170 units located in scattered locations throughout Malden, Medford, Everett, and Revere. Does general repairs such as patching walls, painting, hanging shelves, landscaping, grounds cleaning and makes repairs and inspections of equipment.

Skills Needed:

  • Ability to perform various maintenance and clean-up task as needed
  • Ability to interact professionally with people of diverse backgrounds
  • Good verbal communication skills; second language abilities a plus!
  • Strong customer service presentation
  • Ability to access a car and have a valid drivers license.
  • Ability to manage and complete tasks on a timely manner as scheduled
  • Ability to communicate effectively over the phone and in writing as needed
  • Ability to maintain a positive work environment
  • Ability to remain calm and professional
  • Ability to work independently and as a team player
  • Ability to maintain strict professional relationship with residents
  • Ability to plan, organize and think independently; must be detail oriented
  • Ability to follow guidelines on confidentiality, safety, handling emergencies, etc.
  • Have familiarity with neighborhoods in the greater Malden area

Responsibilities:

• Participates in the On-Call rotation
• Meet with supervisor weekly to review work orders, identify issues and concerns, and receive feedback and support.
• Participate in intra-agency meetings as needed
• Work with staff and residents to ensure that units and each facility is maintained in a clean, safe and attractive manner.
• Follow all agency and mandated guidelines related to security, safety and confidentiality
• Perform other related duties as needed or as directed.
• Responsible for unit turnovers as directed by supervisor (i.e. scheduling maintenance, conducting and scheduling inspection)

QUALIFICATIONS / REQUIREMENTS

Position Requirements

  • Minimum of 2 years previous experience in property management janitorial, maintenance, or related field
  • No specific level of education is required. However, for safety and productivity reasons the position requires the ability to read and write English.
  • The ability to accurately perform basic mathematical functions.
  • Must be able to diagnose problems with and repair the following:
  • Major appliances
  • HVAC
  • Basic intermediate plumbing
  • Basic intermediate electrical (when no license required)
  • Sheetrock
  • General carpentry
  • General hardware repairs/installation
  • Roofs and gutters
  • Painting
  • Landscaping
  • Foundation/sidewalk repairs
  • Ice/snow removal

Interested candidates should send a cover letter and resume to hr@housingfamilies.org

Job Title Housing Case Manager (Full Time)
Contact Laura Hart, HR Administrator
Reports to Asst. Director of EA Services
Division Shelter Team
Location Based in Malden but does require local travel.

 

ABOUT US

 

Are you passionate about advocating for at-risk populations? Do you want to be a part of team dedicated to eradicating homelessness? Then Housing Families, Inc is the organization for you! We are hiring Housing Case Managers to assess, collaborate and advocate for our families with compassion, commitment and drive! We are looking for skilled, compassionate individuals who share in this vision and in our agency values of Respect, Caring, Integrity, Growth, and Teamwork! With you, we could be one step closer to fulfilling our vision of ensuring that every family has a quality, affordable place to call home!

Housing Families Inc., founded in 1986 by community members concerned about the growing crisis of homelessness, has helped more than 2,400 families make the transition out of homelessness to successfully retain permanent housing. Today, Housing Families is one of the largest and most capable providers of shelter and affordable rental housing in Massachusetts.

We provide safe, temporary shelter and quality affordable housing to homeless and at-risk families. We offer individualized supportive services to enrich children’s lives, nurture the potential of each family member, and help families maintain permanent housing.

Our vision is a world in which everybody has a place to call home. We are looking for those who share in this vision and for skilled, compassionate individuals who share in our agency values of Respect, Caring, Integrity, Growth, and Teamwork:

  • Respect – We treat people with dignity.
  • Caring – We show compassion and act thoughtfully.
  • Integrity – We adhere to high standards.
  • Growth – We foster innovation and continuous development.
  • Team Work – We collaborate and celebrate.

 

PUPROSE/RESPONSIBILITIES: 

The Housing Case Manager will report directly to the Shelter Program Manager

The Housing Case Manager will be responsible for helping families experiencing homelessness, develop housing strategies for obtaining permanent housing and connecting families to necessary supports to increase stability. This is done through building a relationship with adult family members, thoroughly assessing their strengths and barriers to obtaining housing, collaborating with each family to minimize barriers to housing, searching for housing, and advocating for families. The case manager will play a key role in assisting the agency in meeting specific housing goals to satisfy our funding source requirements.

      • Develop relationships with families who are homeless and facing issues such as mental illness, substance abuse, and physical disability, history of trauma and/or domestic violence, and poverty.
      • Tasks will include meeting weekly with each family, completing thorough assessments, providing support and referrals as well as ensuring regular contact with other services providers.
      • Thoroughly assess families’ strengths and barriers to obtaining permanent housing, and develop a housing strategy that incorporates means of mitigating any barriers to permanent housing.
      • Partner with families to create, review, and enforce a Re-housing Plan that reflects the goals of the family and funder, and that addresses each family member’s needs.
      • Assist families in completing housing applications and ensuring that all preferences and priorities are obtained.
      • Attend housing screenings and appeals with families, providing transportation when necessary.
      • Conduct weekly unit inspections to ensure the property is being maintained.
      • Partake in rotating on-call requirements.
      • Complete all necessary paperwork and documentation needed to be in compliance with program requirements and state regulations.
      • Support agency by volunteering for agency events.
      • All other assigned duties as they arise.

 

QUALIFICATIONS / REQUIREMENTS: 
      • Bachelors’ degree in psychology, social work, public health or related field preferred.
      • Equivalent combination of formal education and related experience may be substituted for degree.
      • Prior experience working with low-income individuals and/or families required.
      • Proficiency with Microsoft Word and Excel.
      • Excellent communication and engagement skills.
      • Attention to detail and time management.

 

APPLICATIONS/COMPENSATION:

Desired Attributes: Must be able to hear and incorporate feedback quickly; ability to empathically de-escalate emotional reactions; critical thinking, assessment, problem solving and negotiating skills; ability to remain calm and responsive during crisis. A positive, “can do” attitude is needed along with the ability to be flexible and adaptable to changes. Detailed, thoughtful, and thorough; compelling advocacy skills; ability to work with a diverse team and population;

  • Eligibility Requirements:
    • Must have reliable transportation and be willing to travel in the Greater Boston area and commute families to critical housing appointments when necessary
    • Must be willing to work 40 hours per week, and adapt schedule to meet the needs of families
    • Must have unrestricted work authorization to work in the United States
    • Must be 18 years or older