Join the HFI Family

Housing Families Inc. is an agency that puts a high priority on hiring excellent employees. In order for Housing Families to be successful in providing high quality housing and support services to those in need, we seek employees who are:

  • dedicated to providing quality services every day;
  • passionate about making a positive difference in the world;
  • focused on professional development;
  • excel in working within a fun and supportive team;
  • enthusiastic and flexible in a dynamic work environment with a positive and self-motivated approach to their career.

Current Openings

Job Title Academic Director
Contact Laura Rosi
Reports to CEO
Division GREAT Youth & Families Program
Location Malden

 

We want you to join our team!

Housing Families is in the process of expanding, restructuring, and rebranding. In addition to the above services, we are working on becoming a thought leader in the field of housing equity, to advocate with our clients at the state and federal lawmaking level, and to ensure that our culture and practices are rooted in antiracism and equity.

We are looking for members of our team who are eager to join a rapidly growing organization striving to meet the housing equity and wellbeing needs of the communities we serve. Housing Families is a non-profit agency that offers the following services to over 2,500 residents of the Gateway Cities of Malden, Chelsea, Medford, Revere, and Everett each year:

  • Housing Services
    • 100 units of Emergency Assistance Family Shelter
    • 20-bed Adult Individual Shelter
    • 71 units of Permanent Supportive Housing, 38 of which are designated for disabled head of households
    • Comprehensive case management for each family and individual living in our shelter or permanent housing
  • Homelessness Prevention & Legal Services
    • Legal representation in housing court
    • Legal advice, referrals, mediation
    • Eviction prevention case management
    • Rental assistance and direct financial assistance
  • GREAT Youth & Families Program
    • Individual Counseling for children and adults
    • Therapeutic groups for children and adults
    • Academic support and tutoring for children
    • School vacation and Saturday School programming for children
  • Community Resource Hub
    • Nutritious, culturally appropriate food and grocery assistance, as well as paper goods and cleaning supplies, for the families and individuals in our programming
RESPONSIBILITIES: Role Purpose & Responsibilities

Purpose

The GREAT Youth and Families Program (GYFP) is a therapeutic after school program for homeless and formerly homeless children that offers individual counseling, therapy groups, academic tutoring and enrichment.  The Academic Director will oversee curriculum, instruction, and ensure all students receive equitable support with the aim of helping them to cultivate a lifelong joy of learning.  They will also create and provide trainings within the agency and other community settings related to trauma, homelessness, social and emotional learning, family engagement, and other relevant areas.  The individual in this position will work in conjunction with the program staff, volunteers, and interns to create a welcoming and inclusive environment that values parents and guardians as full partners in their child’s development.

Responsibilities

  1. In collaboration with the Clinical Director, plan and execute the weekday after school program, which includes homework assistance, recreation, and enrichment with an emphasis on building social and emotional competency.
  2. Work with the Clinical Director to assess student baselines and evaluate progress, planning and facilitating the implementation of interventions to support student learning needs, and be able to identify high quality resources for students and families.
  1. Supervise Program Manager, Family Liaison, Education Coordinator, and Van Driver through regular individual and team meetings, management of payroll, trainings, workshops, and conducting performance reviews.
  2. Prepare innovative and age appropriate curricula and theme based projects.
  3. Carry out administrative duties including but not limited to data reporting and budget management.
  4. Collaborate with other Program Directors and leadership staff in the agency to create and track goals, objectives, and action plans to advance organizational values.
  5. Cultivate and maintain positive relationships with parents, school district leaders, educators, and other key constituents in the community.
  6. Establish parent involvement in areas of advocacy, special events, and education.
  1. Contact or oversee contact with teachers and parents of all children and coordinate with schools to ensure that children’s academic needs are being met, including special education services when necessary.
  2. Attend or have supervisees attend school meetings, including IEPs.
  3. Oversee vacation and summer program, including activities, enrichment, and field trips.
  4. Handle crises as they occur. Provide supportive interventions for difficult interactions with children including conflicts between children and children unable or unwilling to engage in tutoring.
  5. Complete files and necessary documentation in a timely manner.

 

QUALIFICATIONS / REQUIREMENTS

Qualifications

  • Master’s degree in Early Childhood Education, Elementary Education, or Secondary Education preferred. Massachusetts Teacher Licensure preferred.
  • Minimum of 3 years classroom experience, 5 or more preferred.
  • After school management experience preferred.
  • Proficiency in curriculum development.
  • Applicants who have experience working with families from diverse backgrounds are encouraged to apply.

Eligibility Requirements

  • Must be able to pass a CORI/SORI background check.
  • Must have valid driver’s license.
  • Must be able to work 40 hours per week year round.
  • Prior work experience in urban education, including supervisory experience.
  • Ability to form strong interpersonal and strategic relationships with people from diverse backgrounds (students, families, staff, teachers, administrators, etc.).
  • Knowledgeable of trauma-informed practices, restorative practices, youth development and social emotional learning.
  • Must be willing to attend field trips during school breaks.
  • Must have unrestricted work authorization to work in the United States.
  • Must be 18 years or older.
  • Must be fluent in English.
DESIRED CHARACTERISTICS: 

We believe that in order to be successful in this position, it is crucial that the candidate is able to honestly assess their strengths and determine that they include:

  • Experience and love of working with children.
  • Patience and a positive attitude.
  • Growth mindset.
  • Reliable, organized and punctual.
  • Expert understanding of education requirements in an urban setting.
  • Strong leader and team-builder.
  • Ability to establish and maintain partnerships with various resources including local schools, nonprofits, and community groups.
  • Excellent communication (oral and written) and interpersonal skills with proven ability to interact with a diverse range of individuals both in person and over the phone, applying tact and discretion as situations demand.
  • Must have excellent organizational, time management and follow-up skills.
  • Must be able to clearly articulate outcome requirements and provide the necessary and appropriate resources and support for staff and students to successfully deliver on objectives.
  • Responsible and professional conduct that serves as role model to staff and youth.
  • Ability to set priorities and meet deadlines.
  • Must demonstrate ability to manage multiple priorities simultaneously.
  • Proficiency in Microsoft Excel, Outlook, Word, and understanding of virtual educational platforms such as Google Classroom and Zoom.
  • Investment in non-violent conflict resolution, confronting racism, sexism, and other injustices, and helping children and families heal and grow.
APPLICATIONS/COMPENSATION
  • Interested candidate must submit a resume and cover letter to: Laura Rosi at LRosi@housingfamilies.org
  • Compensation: $75K annual, plus competitive benefits.
Job Title Bilingual Clinician
Contact Khalilah Imani Tyre
Reports to Director, GREAT Youth & Families Program
Division GREAT Youth & Families Program
Location Malden

 

We want you to join our team!

Housing Families is in the process of expanding, restructuring, and rebranding. In addition to the above services, we are working on becoming a thought leader in the field of housing equity, to advocate with our clients at the state and federal lawmaking level, and to ensure that our culture and practices are rooted in antiracism and equity.

We are looking for members of our team who are eager to join a rapidly growing organization striving to meet the housing equity and wellbeing needs of the communities we serve. Housing Families is a non-profit agency that offers the following services to over 2,500 residents of the Gateway Cities of Malden, Chelsea, Medford, Revere, and Everett each year:

  • Housing Services
    • 100 units of Emergency Assistance Family Shelter
    • 20-bed Adult Individual Shelter
    • 71 units of Permanent Supportive Housing, 38 of which are designated for disabled head of households
    • Comprehensive case management for each family and individual living in our shelter or permanent housing
  • Homelessness Prevention & Legal Services
    • Legal representation in housing court
    • Legal advice, referrals, mediation
    • Eviction prevention case management
    • Rental assistance and direct financial assistance
  • GREAT Youth & Families Program
    • Individual Counseling for children and adults
    • Therapeutic groups for children and adults
    • Academic support and tutoring for children
    • School vacation and Saturday School programming for children
  • Community Resource Hub
    • Nutritious, culturally appropriate food and grocery assistance, as well as paper goods and cleaning supplies, for the families and individuals in our programming

 

 

RESPONSIBILITIES: Role Purpose & Responsibilities

Purpose

The GREAT Youth and Families Program is a multidisciplinary team that provides individualized clinical care to children, adolescents, adults, and families through education, prevention intervention, therapeutic treatment services, academic support, and advocacy.  This position will work in conjunction with the program staff, graduate counseling interns, and other agency staff to create a welcoming environment that values clients as partners in their care and wellness.

 

Responsibilities

  1. Work collaboratively with Clinical Director and other staff to provide crisis intervention and trauma-informed therapy to clients utilizing various treatment modalities, (i.e., individual, family, group, and expressive arts, play therapy).
  2. Perform initial assessment and evaluation of new clients and families. Identify treatment needs and appropriate interventions according to client needs.
  3. Coordinate referrals and provide consultation as needed.
  4. Provide appropriate and on-going documentation including, but not limited to, progress notes and termination summaries in a timely manner.
  5. Collaborate with relevant collaterals such as case managers, referring agencies, schools, primary care physicians, and family members to ensure coordination of care in accordance with agency policy and applicable laws pertaining to client confidentiality.
  6. Attend in-service training and outside seminars to enhance and develop clinical skills.
  7. May provide training, workshops and consultations to teachers, parents and collateral staff.
  8. Participate in outreach to families for parenting groups and children’s programming.
  9. Work at multiple sites within the organization as needed.
  10. Perform program specific duties and functions.

 

QUALIFICATIONS / REQUIREMENTS

Qualifications

  • Must have experience working with children, and also be bilingual in Spanish and English.  Applicants who have experience working with families from diverse backgrounds are encouraged to apply.  This position is full-time. Eligibility Requirements
    • Must be able to pass a CORI/SORI background check.
    • Master’s Degree in Mental Health Counseling, Social Work or closely related field and be license-eligible.  LMHC, LCSW, LICSW, LMFT preferred.
    • Minimum of 2 years post-graduate clinical experience.
    • Experience facilitating individual, group, and or family therapy sessions.
    • Ability to work in-person & provide telehealth (when needed).
    • Must have valid driver’s license and reliable transportation.
    • Must have unrestricted work authorization to work in the United States.
    • Must be fluent in English and Spanish, with the ability to read, write and speak in both languages.

     

DESIRED CHARACTERISTICS: 

We believe that in order to be successful in this position, it is crucial that the candidate is able to honestly assess his/her strengths and determine that they include:

  • Clinical experience with children, teens, single adults, and families, including people in immediate crisis.
  • Patience and a positive attitude.
  • Growth mindset.
  • Ability to build rapport and establish a strong therapeutic working relationship with clients.
  • Excellent verbal and written communication skills.
  • Ability to take independent initiative, while committing to collaboration.
  • Ability to employ tact, diplomacy, and sound judgement in dealing with sensitive issues and challenging situations.
  • Strong organizational skills.
  • Proficiency in Microsoft Excel, Outlook, Word, and understanding of virtual platforms such as Zoom and Google Meet.
  • Openness to learning and willingness to ask questions and receive feedback.
  • Ability to stay calm in crisis and multitask effectively.
  • Punctual and reliable.
  • Investment in non-violent conflict resolution, confronting racism, sexism, and other injustices, and helping children and families heal and grow.
APPLICATIONS/COMPENSATION
  • Interested candidate must submit a resume and cover letter to Khalilah Imani Tyre at kimanityre@housingfamilies.org.
  • Compensation: $60K annual, plus competitive benefits.
Job Title  HR Coordinator
Hiring Manager Laura Rosi
HM Title  CEO
Division Administration
Location Malden

 

ABOUT US

Housing Families is in the process of expanding, restructuring, and rebranding. In addition to the above services, we are working on becoming a thought leader in the field of housing equity, to advocate with our clients at the state and federal lawmaking level, and to ensure that our culture and practices are rooted in antiracism and equity.

 

We are looking for members of our team who are eager to join a rapidly growing organization striving to meet the housing equity and wellbeing needs of the communities we serve. Housing Families is a non-profit agency that offers the following services to over 2,500 residents of the Gateway Cities of Malden, Chelsea, Medford, Revere, and Everett each year:

  • Housing Services
    • 100 units of Emergency Assistance Family Shelter
    • 20-bed Adult Individual Shelter
    • 71 units of Permanent Supportive Housing, 38 of which are designated for disabled head of households
    • Comprehensive case management for each family and individual living in our shelter or permanent housing
  • Homelessness Prevention & Legal Services
    • Legal representation in housing court
    • Legal advice, referrals, mediation
    • Eviction prevention case management
    • Rental assistance and direct financial assistance
  • GREAT Youth & Families Program
    • Individual Counseling for children and adults
    • Therapeutic groups for children and adults
    • Academic support and tutoring for children
    • School vacation and Saturday School programming for children
  • Food Pantry Program
    • Nutritious, culturally appropriate food and grocery assistance for the families and individuals in our programming

 

PUPROSE/RESPONSIBILITIES: 

Administrative

  • The HR Coordinator is a key member of the HR Team supporting specific projects and providing operational/strategic services. The HR coordinator will provide support on employee matters to managers and employees. The scope of this role spans a broad range of work, including but not limited to talent acquisition, compliance, employee engagement and employee support. Additionally, maintenance of employee records, insurance enrollments, compliance reporting and associated changes, leaves of absence, on-boarding and exit-interviews. 

Responsibilities

  • Support the Organization in all activities related to employees, compliance, and specific projects, providing organizational and strategic services.
  • Maintain, implement, and manage the compliance of HR policies, and procedures.
  • Assist managers and employees with guidance relating to policy or benefits questions. Provide clear and accurate information in a timely manner.
  • Prepare new hire packets for full and part-time employees.
  • Conduct all new hire orientation while creating a positive first impression of the company and serving as a role model for company principles.
  • Provide performance review reminders to the managers and follow up for consistency of ongoing reviews in a timely manner.
  • Coordinate the annual review and compensation process.
  • Track benefit enrollment data analyze participation and compliance data.
  • Coordinate an employee recognition program on employee anniversary dates.
  • Provide support of all pre-hire activities including coordination and scheduling of multi-stage interviews through the offer completion.
  • Assist with open position management including tracking of candidate, weekly recruitment reports, monitor employment and recruitment processes and assist with new hire background checks when necessary.
  • Coordinate with Finance for all payroll and benefit activities to ensure smooth on-boarding, day-to-day employee payroll changes, and off-boarding of employees.
  • Maintain all employee files ensuring accuracy and compliance standards are followed to meet federal, state and local employment laws and regulations.
  • Maintains Affirmative Action program, I-9 compliance, files EE0-1 report annually and other records, reports and logs to conform to all EEO and other regulations as required.
  • Communicates all changes in benefits and conducts annual open enrollment of benefits.
  • Works in corporation with the Office Manager for CORI/SORI administration.
  • Ability to follow guidelines on confidentiality
  • Perform other duties as assigned.

 

QUALIFICATIONS / REQUIREMENTS: 

 

  • 2-4 years’ experience in HR, preference to candidates with PHR or willing to obtain. Non-Profit HR experience preferred.
  • Working knowledge of HR functions, Benefits/Leaves of Absence and familiar with   employment laws and HR processes.
  • Must be able to pass a CORI/ SORI background check.
  • Must have unrestricted work authorization to work in the United States
  • Must be 18 years or older.
  • Detail-oriented, accuracy and problem-solving skills. Excellent speaking and listening skills.
  • Prioritize day to day workload and demonstrate ability to adapt quickly to meet demands as they arise.
  • Ability to interface with all employees and vendors. Connect with people from diverse backgrounds and experiences.
  • Proficient and strong working knowledge of computer systems and databases. Spread sheet prep and presentations
  • Reliable access to an automobile

 

APPLICATIONS/COMPENSATION:

 

Job Title Family Liaison (Bilingual Spanish)
Hiring Manager Khalilah Imani Tyre
Hiring Manager Title Director
Division GREAT Youth and Family Program
Location Malden

 

We want you to join our team!

Housing Families is in the process of expanding, restructuring, and rebranding. In addition to the above services, we are working on becoming a thought leader in the field of housing equity, to advocate with our clients at the state and federal lawmaking level, and to ensure that our culture and practices are rooted in antiracism and equity.

We are looking for members of our team who are eager to join a rapidly growing organization striving to meet the housing equity and wellbeing needs of the communities we serve. Housing Families is a non-profit agency that offers the following services to over 2,500 residents of the Gateway Cities of Malden, Chelsea, Medford, Revere, and Everett each year:

  • Housing Services
    • 100 units of Emergency Assistance Family Shelter
    • 20-bed Adult Individual Shelter
    • 71 units of Permanent Supportive Housing, 38 of which are designated for disabled head of households
    • Comprehensive case management for each family and individual living in our shelter or permanent housing
  • Homelessness Prevention & Legal Services
    • Legal representation in housing court
    • Legal advice, referrals, mediation
    • Eviction prevention case management
    • Rental assistance and direct financial assistance
  • GREAT Youth & Families Program
    • Individual Counseling for children and adults
    • Therapeutic groups for children and adults
    • Academic support and tutoring for children
    • School vacation and Saturday School programming for children
  • Community Resource Hub
    • Nutritious, culturally appropriate food and grocery assistance, as well as paper goods and cleaning supplies, for the families and individuals in our programming

 

 

RESPONSIBILITIES: 

 

Purpose

The Family Liaison will help create relationships and communication with the families involved in the therapeutic after school program for homeless and formerly homeless children. The person will foster an atmosphere of support and cooperation among staff, volunteers, families, and allied organizations, serving as a bridge to build trustful relationships between the program and the home. This position will work in conjunction with the program staff to create a welcoming environment that values parents/guardians as full partners in the development of their children.

 

Responsibilities

  1. Create and continually update Children’s Program schedule, children’s individual schedules, and Van Transport schedule.
  2. Create and continually update family contact information, photo releases, and children’s birthdates.
  3. Communicate regularly with interns and program staff regarding family information, issues arising with children, as well as cancellations.
  4. Communicate regularly with parents of the children in the program regarding attendance and program cancelations.
  5. Handle crises as they occur. Provide supportive interventions for difficult interactions with children including fights between children and children unable or unwilling to engage in tutoring.
  6. Provide backup childcare as necessary.
  7. Contact new families to welcome them, help with scheduling, and build relationships.
  8. Maintain regular contact with Case Managers.
  9. Oversee Open Houses for program and camp.
  10. Provide individual tutoring as necessary.
  11. Participate in outreach to families for parenting groups and children’s programming.
  12. Coordinate referrals to summer camp programs. Maintain referrals and connections with outside agencies.
  13. Track and report use of summer camp funds and vouchers.
  14. Track and report children attendance.
  15.  Complete files and necessary documentation in a timely manner.
  16.  Work closely with the Van Driver.
  17. Provide back-up transportation as needed.
  18. Assist with food organization and donations.
  19. Help maintain a clean and tidy program.

 

 

QUALIFICATIONS / REQUIREMENTS: 

 

Qualifications

Must have experience working with children, and also be bilingual in Spanish and English.  Applicants who have experience working with families from diverse backgrounds are encouraged to apply.

 

Eligibility Requirements

  • Must be able to pass a CORI/SORI background check.
  • Must have valid driver’s license.
  • Must be willing to work 40 hours per week year round: Monday through Thursday 11 am -7:30 pm, Friday 12- 6 pm during the public school year; summer hours to be negotiated based on camp needs.
  • Must be willing to attend field trips during school breaks.
  • Must have unrestricted work authorization to work in the United States.
  • Must be 18 years or older.
  • Must be fluent in English and Spanish.
DESIRED CHARACTERISTICS: 

 

We believe that in order to be successful in this position, it is crucial that the candidate is able to honestly assess his/her strengths and determine that they include:

  • Experience and love of working with children.
  • Patience and a positive attitude.
  • Growth mindset.
  • Willingness to work well with families from diverse backgrounds.
  • Excellent verbal and written communication skills.
  • Ability to take independent initiative, while committing to collaboration.
  • Ability to employ tact, diplomacy, and sound judgement in dealing with sensitive issues and challenging situations.
  • Strong organizational skills.
  • Proficient in the Microsoft Office suite.
  • Ability to leverage (and when needed learn) technology and software applications to create reports, maintain records and provide data.
  • Openness to learning and willingness to ask questions and receive feedback.
  • Ability to stay calm in crisis and multitask effectively.
  • Comfortable managing and engaging groups of children.
  • Punctual and reliable.
  • Interest in non-violent conflict resolution, confronting racism, sexism, and other injustices, and helping children and families heal and grow.

 

 

APPLICATIONS/COMPENSATION:

 

  • Interested candidate must submit a resume and cover letter to kimanityre@housingfamilies.org or fax to 781-322-9292 attention Khalilah Imani Tyre.
  • Compensation: $45K annual, plus competitive benefits.

 

Job Title Attorney
Hiring Manager Jayna Stafford
Hiring Manager Title Director of Homelessness Prevention & Legal Services
Division Legal Services Program
Location Malden

 

We want you to join our team!

Housing Families is in the process of expanding, restructuring, and rebranding. In addition to the above services, we are working on becoming a thought leader in the field of housing equity, to advocate with our clients at the state and federal lawmaking level, and to ensure that our culture and practices are rooted in antiracism and equity.

We are looking for members of our team who are eager to join a rapidly growing organization striving to meet the housing equity and wellbeing needs of the communities we serve. Housing Families is a non-profit agency that offers the following services to over 2,500 residents of the Gateway Cities of Malden, Chelsea, Medford, Revere, and Everett each year:

  • Housing Services
    • 100 units of Emergency Assistance Family Shelter
    • 20-bed Adult Individual Shelter
    • 71 units of Permanent Supportive Housing, 38 of which are designated for disabled head of households
    • Comprehensive case management for each family and individual living in our shelter or permanent housing
  • Homelessness Prevention & Legal Services
    • Legal representation in housing court
    • Legal advice, referrals, mediation
    • Eviction prevention case management
    • Rental assistance and direct financial assistance
  • GREAT Youth & Families Program
    • Individual Counseling for children and adults
    • Therapeutic groups for children and adults
    • Academic support and tutoring for children
    • School vacation and Saturday School programming for children
  • Community Resource Hub
    • Nutritious, culturally appropriate food and grocery assistance, as well as paper goods and cleaning supplies, for the families and individuals in our programming.

 

RESPONSIBILITIES: 

The attorney should have an understanding of low-income populations, knowledge of relevant human services programs, good verbal and written communication skills, ability to prepare statistical reports on various aspects of program-related activity, and ability to collect and distribute information to staff members.

 

Responsibilities:

  • Maintains a substantial client caseload as determined by funding sources and the Coordinating Attorney
  • Stays current on laws and regulations applicable to the position
  • Writes in a clear, concise manner
  • Assists paralegal in assessment and intervention with clients
  • Helps develop and maintain contact with community resources relevant to client needs
  • Abides by the BBO and Agency confidentiality policies
  • Provides community trainings to tenants, landlords, service providers and volunteer attorneys as requested
  • Participates in legal housing initiatives which currently include Lawyer for The Day and the Everett and Medford Legal Outreach Clinics and will include efforts in Chelsea and Revere
  • Participates in and making him/herself available for other projects as determined by funding sources and the Coordinating Attorney
  • Makes him/herself available to staff and the community for general questions
  • Provides appropriate referrals
  • Covers Pro Bono Legal Services Program cases for other attorneys and paralegal
  • Works closely with the Paralegal, student interns, and volunteers–providing necessary supervision in the Coordinating Attorney’s absence
  • Works in conjunction with other providers as determined appropriate
  • Collects and enters all required client contact and information into files
QUALIFICATIONS / REQUIREMENTS: 

JD and admission to the Mass. Bar. Working knowledge of the impact of trauma and homelessness is preferred. Strongly prefer an attorney with ability to speak Spanish.

APPLICATIONS/COMPENSATION
  • Interested candidate must submit a resume and cover letter to: hr@housingfamilies.org, with “Attorney-Homelessness Prevention” in the subject line.
Job Title Housing Case Manager (Full Time)
Contact Laura Hart, HR Administrator
Reports to Asst. Director of EA Services
Division Shelter Team
Location Based in Malden but does require local travel.

 

ABOUT US
We want you to join our team!

Housing Families is in the process of expanding, restructuring, and rebranding. In addition to the above services, we are working on becoming a thought leader in the field of housing equity, to advocate with our clients at the state and federal lawmaking level, and to ensure that our culture and practices are rooted in antiracism and equity.

We are looking for members of our team who are eager to join a rapidly growing organization striving to meet the housing equity and wellbeing needs of the communities we serve. Housing Families is a non-profit agency that offers the following services to over 2,500 residents of the Gateway Cities of Malden, Chelsea, Medford, Revere, and Everett each year:

  • Housing Services
    • 100 units of Emergency Assistance Family Shelter
    • 20-bed Adult Individual Shelter
    • 71 units of Permanent Supportive Housing, 38 of which are designated for disabled head of households
    • Comprehensive case management for each family and individual living in our shelter or permanent housing
  • Homelessness Prevention & Legal Services
    • Legal representation in housing court
    • Legal advice, referrals, mediation
    • Eviction prevention case management
    • Rental assistance and direct financial assistance
  • GREAT Youth & Families Program
    • Individual Counseling for children and adults
    • Therapeutic groups for children and adults
    • Academic support and tutoring for children
    • School vacation and Saturday School programming for children
  • Community Resource Hub
    • Nutritious, culturally appropriate food and grocery assistance, as well as paper goods and cleaning supplies, for the families and individuals in our programming

 

PUPROSE/RESPONSIBILITIES: 

The Housing Case Manager will report directly to the Shelter Program Manager

The Housing Case Manager will be responsible for helping families experiencing homelessness, develop housing strategies for obtaining permanent housing and connecting families to necessary supports to increase stability. This is done through building a relationship with adult family members, thoroughly assessing their strengths and barriers to obtaining housing, collaborating with each family to minimize barriers to housing, searching for housing, and advocating for families. The case manager will play a key role in assisting the agency in meeting specific housing goals to satisfy our funding source requirements.

      • Develop relationships with families who are homeless and facing issues such as mental illness, substance abuse, and physical disability, history of trauma and/or domestic violence, and poverty.
      • Tasks will include meeting weekly with each family, completing thorough assessments, providing support and referrals as well as ensuring regular contact with other services providers.
      • Thoroughly assess families’ strengths and barriers to obtaining permanent housing, and develop a housing strategy that incorporates means of mitigating any barriers to permanent housing.
      • Partner with families to create, review, and enforce a Re-housing Plan that reflects the goals of the family and funder, and that addresses each family member’s needs.
      • Assist families in completing housing applications and ensuring that all preferences and priorities are obtained.
      • Attend housing screenings and appeals with families, providing transportation when necessary.
      • Conduct weekly unit inspections to ensure the property is being maintained.
      • Partake in rotating on-call requirements.
      • Complete all necessary paperwork and documentation needed to be in compliance with program requirements and state regulations.
      • Support agency by volunteering for agency events.
      • All other assigned duties as they arise.

 

QUALIFICATIONS / REQUIREMENTS: 
      • Bachelors’ degree in psychology, social work, public health or related field preferred.
      • Equivalent combination of formal education and related experience may be substituted for degree.
      • Prior experience working with low-income individuals and/or families required.
      • Proficiency with Microsoft Word and Excel.
      • Excellent communication and engagement skills.
      • Attention to detail and time management.

 

APPLICATIONS/COMPENSATION:

Desired Attributes: Must be able to hear and incorporate feedback quickly; ability to empathically de-escalate emotional reactions; critical thinking, assessment, problem solving and negotiating skills; ability to remain calm and responsive during crisis. A positive, “can do” attitude is needed along with the ability to be flexible and adaptable to changes. Detailed, thoughtful, and thorough; compelling advocacy skills; ability to work with a diverse team and population;

  • Eligibility Requirements:
    • Must have reliable transportation and be willing to travel in the Greater Boston area and commute families to critical housing appointments when necessary
    • Must be willing to work 40 hours per week, and adapt schedule to meet the needs of families
    • Must have unrestricted work authorization to work in the United States
    • Must be 18 years or older
Job Title Rapid Rehousing Specialist
Contact Human Resources
Division Homelessness Prevention & Housing Departments
Location Malden with travel required

 

We want you to join our team!

Housing Families is in the process of expanding, restructuring, and rebranding. In addition to the above services, we are working on becoming a thought leader in the field of housing equity, to advocate with our clients at the state and federal lawmaking level, and to ensure that our culture and practices are rooted in antiracism and equity.

We are looking for members of our team who are eager to join a rapidly growing organization striving to meet the housing equity and wellbeing needs of the communities we serve. Housing Families is a non-profit agency that offers the following services to over 2,500 residents of the Gateway Cities of Malden, Chelsea, Medford, Revere, and Everett each year:

  • Housing Services
    • 100 units of Emergency Assistance Family Shelter
    • 20-bed Adult Individual Shelter
    • 71 units of Permanent Supportive Housing, 38 of which are designated for disabled head of households
    • Comprehensive case management for each family and individual living in our shelter or permanent housing
  • Homelessness Prevention & Legal Services
    • Legal representation in housing court
    • Legal advice, referrals, mediation
    • Eviction prevention case management
    • Rental assistance and direct financial assistance
  • GREAT Youth & Families Program
    • Individual Counseling for children and adults
    • Therapeutic groups for children and adults
    • Academic support and tutoring for children
    • School vacation and Saturday School programming for children
  • Community Resource Hub
    • Nutritious, culturally appropriate food and grocery assistance, as well as paper goods and cleaning supplies, for the families and individuals in our programming

 

 

RESPONSIBILITIES: Role Purpose & Responsibilities

Role Purpose

The Rapid Rehousing Specialist will work in collaboration with the Homelessness Prevention and Housing Teams in administering Housing families’ Rapid Rehousing Program. The Rapid Rehousing Specialist will work with families and individuals in Malden and the surrounding towns who are homeless or at risk of homelessness to identify and obtain permanent housing as quickly as possible. They will accomplish this by providing thorough housing assessment, collaborating with clients in creating and implementing rehousing plans, assisting the clients in the mitigation of housing barriers and connecting them to resources to ensure tenancy stability.

Responsibilities

  • Thoroughly assess families’ strengths and barriers to obtaining permanent housing and develop a housing strategy that incorporates means of mitigating any barriers to permanent housing.
  • Partner with families and individuals to create, review, and enforce a Re-housing Plan that reflects their housing goals.
  • Assist families and individuals in completing housing applications and ensuring that all preferences and priorities are obtained.
  • Attend housing screenings and appeals with families and individuals, providing transportation when necessary.
  • Build partnerships with local landlords and develop an internal network of available housing units.
  • Assist in the administering of rapid rehousing funds.
  • Partner with case managers and other providers to ensure
  • Complete all necessary paperwork and documentation needed to be in compliance with program requirements and state regulations.
  • Support agency by volunteering for agency events.
  • All other assigned duties as they arise.

 

QUALIFICATIONS / REQUIREMENTS

Qualifications

  • Prior experience working in a housing case manager, housing advocate, or other related position.
  • Strong working knowledge of housing, public benefits, and other resources in the State of Massachusetts.
  • Prior experience working with low-income individuals and/or families required.
  • Proficiency with Microsoft Word and Excel.
  • Excellent communication and engagement skills.
  • Attention to detail and time management.

Desired Attributes

Must be able to hear and incorporate feedback quickly; ability to empathically de-escalate emotional reactions; critical thinking, assessment, problem solving and negotiating skills; ability to remain calm and responsive during crisis. A positive, “can do” attitude is needed along with the ability to be flexible and adaptable to changes. Detailed, thoughtful, and thorough; compelling advocacy skills; ability to work with a diverse team and population.

Eligibility Requirements

  • Must have reliable transportation and be willing to travel in the Greater Boston area and commute families to critical housing appointments when necessary.
  • Must be willing to work 40 hours per week and adapt schedule to meet the needs of families and individuals.
  • Must have unrestricted work authorization to work in the United States.
  • Must be 18 years or older.
  • Preference given to bilingual candidates.

 

APPLICATIONS/COMPENSATION
  • Interested candidate must submit a resume and cover letter to: hr@housingfamilies.org, with “Rapid Rehousing Specialist” in the subject line.

 

Job Title Direct Care
Contact Human Resources
Reports to Onsite Shelter Supervisor
Location Revere and at times Malden, Massachusetts

 

We want you to join our team!

Housing Families is in the process of expanding, restructuring, and rebranding. In addition to the above services, we are working on becoming a thought leader in the field of housing equity, to advocate with our clients at the state and federal lawmaking level, and to ensure that our culture and practices are rooted in antiracism and equity.

We are looking for members of our team who are eager to join a rapidly growing organization striving to meet the housing equity and wellbeing needs of the communities we serve. Housing Families is a non-profit agency that offers the following services to over 2,500 residents of the Gateway Cities of Malden, Chelsea, Medford, Revere, and Everett each year:

  • Housing Services
    • 100 units of Emergency Assistance Family Shelter
    • 20-bed Adult Individual Shelter
    • 71 units of Permanent Supportive Housing, 38 of which are designated for disabled head of households
    • Comprehensive case management for each family and individual living in our shelter or permanent housing
  • Homelessness Prevention & Legal Services
    • Legal representation in housing court
    • Legal advice, referrals, mediation
    • Eviction prevention case management
    • Rental assistance and direct financial assistance
  • GREAT Youth & Families Program
    • Individual Counseling for children and adults
    • Therapeutic groups for children and adults
    • Academic support and tutoring for children
    • School vacation and Saturday School programming for children
  • Community Resource Hub
    • Nutritious, culturally appropriate food and grocery assistance, as well as paper goods and cleaning supplies, for the families and individuals in our programming
RESPONSIBILITIES:  Role Purpose & Responsibilities

Role Purpose

The Direct Care staff will report to the Residential Supervisor and will ensure the shelter is welcoming and safe for volunteers and families in a manner that is consistent with Housing Families values.

 

Responsibilities

  • Greet residents in a friendly, professional manner.
  • Accept and organize donations, follow up appropriately.
  • Communicate shelter rules to clients and enforce rules.
  • Respond to questions and concerns from residents in a professional manner and refer complaints to the appropriate staff.
  • Report any breach of policy or procedure immediately to your supervisor or the Shelter Director.
  • Check to ensure clients have completed their chores, if not completed as scheduled, fill in as necessary and report to Case Managers.
  • Attend and participate in staff meetings.
  • Follow established procedures related to scheduling and staffing issues.
  • Meet weekly with Supervisor and address any job related issues and receive feedback and support.
  • Follow established procedures related to visitors.
  • Maintain all public areas (offices, stairs, hallways, etc.) in a clean orderly manner (including outside).
  • Address emergency situations (electrical outages, storms, violence) as necessary.
  • Follow all agency and mandated guidelines related to security, safety and confidentiality.
  • Review all log entries and new memos posted on a daily basis.
  • Log all relevant information in the appropriate format in daily log.
  • Submit accurate timesheets on a timely basis.
  • Greet, assist, and orient volunteers.
  • Perform other related duties as needed or as directed.

 

QUALIFICATIONS / REQUIREMENTS

Basic Qualifications

  • Demonstrated timely and consistent work history.
  • Strong decision making and interpersonal skills.
  • Ability to walk up and down stairs quickly in an emergency situation.
  • Ability to maintain boundaries and confidentiality.
  • Ability to communicate effectively in English both verbally and in writing.
  • Ability to follow shelter guidelines on safety, handling emergencies, etc.

 

Eligibility Requirements

  • Must be willing to work in Revere and Malden location.
  • Must be able to work flexible schedule including nights and weekends.
  • Must have unrestricted work authorization to work in the United States.
  • Must be 18 years or older.
  • Must have High school diploma or GED.

 

Interested candidates should send a cover letter and resume to hr@housingfamilies.org.

Job Title Direct Care (full time)
Hiring Manager Tom Southerton
HM Title  Associate Director, Individual Shelter & Mobile Supports
Location Malden and surrounding towns

 

We want you to join our team!

Housing Families is in the process of expanding, restructuring, and rebranding. In addition to the above services, we are working on becoming a thought leader in the field of housing equity, to advocate with our clients at the state and federal lawmaking level, and to ensure that our culture and practices are rooted in antiracism and equity.

We are looking for members of our team who are eager to join a rapidly growing organization striving to meet the housing equity and wellbeing needs of the communities we serve. Housing Families is a non-profit agency that offers the following services to over 2,500 residents of the Gateway Cities of Malden, Chelsea, Medford, Revere, and Everett each year:

  • Housing Services
    • 100 units of Emergency Assistance Family Shelter
    • 20-bed Adult Individual Shelter
    • 71 units of Permanent Supportive Housing, 38 of which are designated for disabled head of households
    • Comprehensive case management for each family and individual living in our shelter or permanent housing
  • Homelessness Prevention & Legal Services
    • Legal representation in housing court
    • Legal advice, referrals, mediation
    • Eviction prevention case management
    • Rental assistance and direct financial assistance
  • GREAT Youth & Families Program
    • Individual Counseling for children and adults
    • Therapeutic groups for children and adults
    • Academic support and tutoring for children
    • School vacation and Saturday School programming for children
  • Community Resource Hub
    • Nutritious, culturally appropriate food and grocery assistance, as well as paper goods and cleaning supplies, for the families and individuals in our programming

 

 

RESPONSIBILITIES:  Role Purpose & Responsibilities

Role Purpose

The Direct Care staff will report to the Associate Director, Individual Shelter & Mobile Supports and will ensure the shelter is welcoming and safe for volunteers and residents in a manner that is consistent with Housing Families values.

Responsibilities

  • Greet residents in a friendly, professional manner.
  • Accept and organize donations and fax in-kind donation forms to the administrative office.
  • Communicate shelter rules to clients and enforce rules as necessary.
  • Respond to questions and concerns from residents in a professional manner and refer complaints to the appropriate staff.
  • Report any breach of policy or procedure immediately to your supervisor or the Shelter Director.
  • Attend and participate in staff meetings.
  • Follow established procedures related to scheduling and staffing issues.
  • Meet weekly with Supervisor and address any job-related issues and receive feedback and support.
  • Follow established procedures related to visitors.
  • Maintain all public areas (offices, stairs, hallways, etc.) in a clean orderly manner (including outside)
  • Address emergency situations (electrical outages, storms, violence) as necessary.
  • Follow all agency and mandated guidelines related to security, safety, and confidentiality.
  • Review all log entries and new memos posted daily.
  • Log all relevant information in the appropriate format in daily log.
  • Submit accurate timesheets on a timely basis.
  • Greet, assist, and orient volunteers.
  • Perform other related duties as needed or as directed.
QUALIFICATIONS / REQUIREMENTS

Basic Qualifications

  • Demonstrated timely and consistent work history
  • Ability to walk up and down stairs quickly in an emergency
  • Ability to maintain boundaries and confidentiality
  • Ability to communicate effectively in English both verbally and in writing.

Eligibility Requirements

    • Must be willing to work in Malden and surrounding locations
    • Must be able to work available shifts. Current shifts include 8am-4pm, 12pm-8pm, 4pm-12am and 12am-8am Monday through Sunday. Full-time, Part-time and Relief positions available.
    • Must have unrestricted work authorization to work in the United States
    • Must be 18 years or older
    • Must have High school diploma or GED.
DESIRED CHARACTERISTICS

Someone who has a “can do” attitude with a flexible schedule who can cover shifts as needed. Someone who possesses a positive attitude that is non-judgmental yet clear about boundaries.

APPLICATIONS/COMPENSATION:
  • Interested candidates must submit a resume and cover letter to tsoutherton@housingfamilies.org
  • Rate of pay is $17.00/hour
Job Title Janitor/Maintenance Technician
Contact Laura Hart, HR Administrator
Reports to Property Services
Location Based in Malden but does require local travel

 

We want you to join our team!

Housing Families is in the process of expanding, restructuring, and rebranding. In addition to the above services, we are working on becoming a thought leader in the field of housing equity, to advocate with our clients at the state and federal lawmaking level, and to ensure that our culture and practices are rooted in antiracism and equity.

We are looking for members of our team who are eager to join a rapidly growing organization striving to meet the housing equity and wellbeing needs of the communities we serve. Housing Families is a non-profit agency that offers the following services to over 2,500 residents of the Gateway Cities of Malden, Chelsea, Medford, Revere, and Everett each year:

  • Housing Services
    • 100 units of Emergency Assistance Family Shelter
    • 20-bed Adult Individual Shelter
    • 71 units of Permanent Supportive Housing, 38 of which are designated for disabled head of households
    • Comprehensive case management for each family and individual living in our shelter or permanent housing
  • Homelessness Prevention & Legal Services
    • Legal representation in housing court
    • Legal advice, referrals, mediation
    • Eviction prevention case management
    • Rental assistance and direct financial assistance
  • GREAT Youth & Families Program
    • Individual Counseling for children and adults
    • Therapeutic groups for children and adults
    • Academic support and tutoring for children
    • School vacation and Saturday School programming for children
  • Community Resource Hub
    • Nutritious, culturally appropriate food and grocery assistance, as well as paper goods and cleaning supplies, for the families and individuals in our programming
RESPONSIBILITIES:  Role Purpose & Responsibilities

Role Purpose

The full-time Janitor/Maintenance Technician, (M-F 9-5pm) reports directly to the Maintenance Superintendent. Under the supervision of the Maintenance Superintendent, provides preventive and ongoing maintenance services for 170 units located in scattered locations throughout Malden, Medford, Everett, and Revere. Does general repairs such as patching walls, painting, hanging shelves, landscaping, grounds cleaning and makes repairs and inspections of equipment.

Skills Needed:

  • Ability to perform various maintenance and clean-up task as needed
  • Ability to interact professionally with people of diverse backgrounds
  • Good verbal communication skills; second language abilities a plus!
  • Strong customer service presentation
  • Ability to access a car and have a valid drivers license.
  • Ability to manage and complete tasks on a timely manner as scheduled
  • Ability to communicate effectively over the phone and in writing as needed
  • Ability to maintain a positive work environment
  • Ability to remain calm and professional
  • Ability to work independently and as a team player
  • Ability to maintain strict professional relationship with residents
  • Ability to plan, organize and think independently; must be detail oriented
  • Ability to follow guidelines on confidentiality, safety, handling emergencies, etc.
  • Have familiarity with neighborhoods in the greater Malden area

Responsibilities:

• Participates in the On-Call rotation
• Meet with supervisor weekly to review work orders, identify issues and concerns, and receive feedback and support.
• Participate in intra-agency meetings as needed
• Work with staff and residents to ensure that units and each facility is maintained in a clean, safe and attractive manner.
• Follow all agency and mandated guidelines related to security, safety and confidentiality
• Perform other related duties as needed or as directed.
• Responsible for unit turnovers as directed by supervisor (i.e. scheduling maintenance, conducting and scheduling inspection)

QUALIFICATIONS / REQUIREMENTS

Position Requirements

  • Minimum of 2 years previous experience in property management janitorial, maintenance, or related field
  • No specific level of education is required. However, for safety and productivity reasons the position requires the ability to read and write English.
  • The ability to accurately perform basic mathematical functions.
  • Must be able to diagnose problems with and repair the following:
  • Major appliances
  • HVAC
  • Basic intermediate plumbing
  • Basic intermediate electrical (when no license required)
  • Sheetrock
  • General carpentry
  • General hardware repairs/installation
  • Roofs and gutters
  • Painting
  • Landscaping
  • Foundation/sidewalk repairs
  • Ice/snow removal

Interested candidates should send a cover letter and resume to hr@housingfamilies.org